The program was held with the presence of FINCA’s internal clients. The Program started with a call from VP & MESSA regional Director and then Sayed Mohammad Ali Rawnaq the Interim CEO of FINCA Afghanistan spoken.
The program included Role Plays of different type of clients who visit the branches. The internal clients, Star Award Winners and Top Credit Officers were entertained with Music and Fun. The purpose of this program was to provide a great learning time and motivated internal customers to have the best practice of CX in FINCA.